July 13-15, 2021 BRING EFFICIENCY, SPEED AND TRANSPARENCY TO CLAIMS TO DELIVER A SEAMLESS CUSTOMER EXPERIENCE
12+ hours of content
The COVID-19 pandemic has challenged leaders in many ways and has accelerated existing customer trends such as a shift towards fully embracing the online world. As companies across the insurance industry race to digitize, how do claims professionals become change agents and lead their organizations through digital transformation?
It’s no secret that the insurance industry has been lagging behind other industries in the pace of digital adoption, so what lessons can be learned from other industries such as e-commerce? How can claims professionals innovate with technology to deliver big wins around return on investment to satisfy both consumers and stakeholders? With the recession triggered by the pandemic, decreasing profits and increasing claims costs, the role of claims professionals in making a positive business impact has been never more important.
Claims Innovation USA (July 13-15) will bring together 1,000+ insurers, brokers, managing general agents, insurtech and industry experts to debate the hottest topics claims professionals are facing right now. The agenda has been built around the current industry challenges and includes more than 30 diverse sessions in engaging formats such as in-depth case studies, fireside chats and lively panel debates.
Leapfrog The Competition And Delight Customers By Exceeding Claims Expectations
Deliver excellent customer experience in claims:
Discover changing customer behaviours and other drivers of claims digital transformation and learn how to adapt processes and technology to win over the connected customer.
Discover the cutting-edge technologies which will reshape the future of claims:
Find out which latest innovation can help to reduce the number of claims, increase customer satisfaction, and streamline processes to give the claims department a competitive edge
Add intelligence to your claims management process:
With a special focus on robotic process automation, artificial intelligence (AI), data analytics, litigation and real-time payments.
Improve operational efficiency for high-impact business outcomes:
Understand emerging risks within the insurance industry, such as social inflation, and learn how to better respond to it and collaborate with other business functions.
Learn from incumbents and insurtechs:
Get top tips to creating the best-in-class roadmap—people, process, technology.
Just Announced! Confirmed To Speak At This Year’s Event 40+ Claims Experts Ready To Share Their Tips, Tricks And Pointers
Head of Claims
Mass Mutual US Insurance Operations
Director of Claims Transformation, and Claim Service Center
Register now for the premier virtual claims event for personal and commercial lines
You’re guaranteed to access the highest-level content:we have a great pedigree of running extremely engaging online content, with hundreds of people attending our recent broadcasts. You can trust Intelligent Insurer to deliver a superior virtual event experience
C-level keynotes and top-notch panellists:bringing together chief claims officers and SVPs and EVPs of claims from the world’s biggest insurance companies you’ll be able to get unrivalled insights into how to overcome the core challenges in claims
Our award-winning platform gives you world-leading digital networking experience: from getting your questions answered, contacting the other attendees and taking part in polls, our virtual platform offers a seamless networking and learning experience
An intimate, senior-level forum: this isn’t a vast event with 10,000 sign-ups—half of whom fail to log in on the day. Instead this is a valuable, paid-for event, which means you can avoid the tire-kickers and be part of an executive-level online forum
A virtual format designed to complement your working week:with nine hours of content across three consecutive days, you’ll be able to cram a month’s worth of learning into digestible segments and use that knowledge to propel your own strategy forward
Benefit From A World-Leading Virtual Event Experience
Make connections with those who can help you develop ideas and get new partnerships off the ground:with handshakes and exchanging business cards on hold, we’re providing a new era of professional networking with genuine opportunities for one-to-one meetings, so you’re guaranteed to establish and maintain vital industry relationships. As soon as you’ve registered, you’ll have access to our online community so you can start messaging fellow attendees straight away!
A vast array of panels, keynotes, polls and Q&As create a unique learning forum:with nine hours of content you’ll have an unrivalled learning experience featuring the biggest names in claims. You’ll hear the tactics, tips and understanding you need to drive efficiencies and deliver on the customer promise
An interactive forum where everyone is encouraged to question and share: we create a learning, not listening, environment, so you’ll be able to put your questions to a host of panellists, submit points for discussion, and debate the issues that matter most
Access all the content on demand: our on-demand options mean you can catch up with presentations and panels that you missed and recap on those crucial snippets of valuable data
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