Leapfrog The Competition And Delight Customers By Exceeding Claims Expectations
Deliver Excellent Customer Experience in Claims:
Discover changing customer behaviours and other drivers of claims digital transformation and learn how to adapt processes and technology to win over the connected customer.
Discover the Cutting-Edge Technologies which will Reshape the Future of Claims:
Find out which latest innovation can help to reduce the number of claims, increase customer satisfaction, and streamline processes to give the claims department a competitive edge.
Add Intelligence to your Claims Management Process:
With a special focus on robotic process automation, artificial intelligence (AI), data analytics, litigation and real-time payments.
Improve Operational Efficiency for High-Impact Business Outcomes:
Understand emerging risks within the insurance industry, such as social inflation, and learn how to better respond to it and collaborate with other business functions.
Learn from Incumbents and Insurtechs:
Get top tips to creating the best-in-class roadmap—people, process, technology.
The COVID-19 pandemic has challenged leaders in many ways and has accelerated existing customer trends such as a shift towards fully embracing the online world. As companies across the insurance industry race to digitize, how do claims professionals become change agents and lead their organizations through digital transformation?
It’s no secret that the insurance industry has been lagging behind other industries in the pace of digital adoption, so what lessons can be learned from other industries such as e-commerce? How can claims professionals innovate with technology to deliver big wins around return on investment to satisfy both consumers and stakeholders? With the recession triggered by the pandemic, decreasing profits and increasing claims costs, the role of claims professionals in making a positive business impact has been never more important.
Claims Innovation USA (July 13-15) will bring together 1,000+ insurers, brokers, managing general agents, insurtech and industry experts to debate the hottest topics claims professionals are facing right now. The agenda has been built around the current industry challenges and includes more than 30 diverse sessions in engaging formats such as in-depth case studies, fireside chats and lively panel debates.
A Three-Day Agenda Tackling Customer Excellence, Technology and Operational Efficiency In Claims
Confirmed To Speak At This Year's Event 40+ Claims Experts Ready To Share Their Tips, Tricks and Pointers
Group Chief Claims Officer
VP Enterprise Sales
Head of Claims
Mass Mutual US Insurance Operations
Director, Claim Strategy & Innovation
AAA - The Auto Club Group
Here’s A Sample Of The Leading Insurers Already Confirmed for our 2021 Event
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Benefit From A World-Leading Virtual Event Experience
Make connections with those who can help develop your ideas and get new partnerships off the ground
With handshakes and the exchange of business cards on hold, we’re providing a new era of professional networking with genuine opportunities for one-to-one meetings, so you’re guaranteed to establish and maintain vital industry relationships.
An interactive forum where everyone is encouraged to question and share
We create a learning, not listening, environment, so you’ll be able to put your questions to our speakers, submit points for discussion, and debate the issues that matter most.
Access a unique learning forum that combines panels, keynotes, interactive polls and Q&As
With more than 10 hours of content, you’ll have an unrivalled learning experience featuring the biggest names in underwriting. You’ll receive the tips, tricks and pointers you need to drive operational efficiency and deliver an exceptional experience to brokers and clients.
Access all of the conference content post-event on demand
Our on-demand options mean that you can catch up with presentations and panels that you missed and recap on all those crucial snippets of valuable learnings.
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Get in touch with our content team to discuss speaking, sponsoring, or attending